Welcome to File Recovery Plus!
Your privacy is important to our application services. Our Privacy Policy covers how we collect, use, disclose, transfer and store your information. We want our policies to be simple and easy to understand. Please take a moment to review the details of our privacy practices below.
Permissions on the device
We may ask you to provide certain permissions in order for our app to work properly. You can opt out at any time, but please note that not granting us these permissions may cause our app to malfunction.
The permissions we request are as follows:
android.permission.FOREGROUND_SERVICE_DATA_SYNC: We need to obtain the FOREGROUND_SERVICE_DATA_SYNC permission to ensure that when the user has accidentally deleted files, the user can be notified to restore the deleted files. The main function of this app is to provide recovery of photos, videos, audio and documents, and users can restore deleted files. This permission is only used to start the foreground service, and we will not use this permission to collect user data or violate user privacy.
Information Collection and User Data:
We collect information to provide you with better, higher quality and more personalized service. We collect information in the following ways:
The data we collect depends on the context of your interaction with us, the choices you make, including your privacy settings and the products and features you use. The data we collect may include
◆ SDK/API/JS code version,
◆ Browser,
◆ Internet service provider,
◆ IP address, platform,
◆ Timestamp,
◆ App identifier,
◆ App version,
◆ App distribution channel,
◆ Unique device identifier,
◆ Android advertiser identifier character,
◆ Language location,
◆ Time zone and network status (WiFi and etc.),
◆ Hard drive, CPU.
- Questions about analyze:
We also use analytics tools from partners. It is not associated with personally identifiable information and is not associated with any persistent device identifiers (e.g. SSAID, MAC address, IMEI, etc.).
◆ Firebase Analytics
- Questions about ads:
We use your Android advertising identifier to provide you with a personalized ad experience. It is used exclusively for ads and analytics.
◆ Google Play Services
◆ AdMob
◆ Google Analytics for Firebase
◆ Firebase Crashlytics
◆ Pangle
◆ Topon
How we use information
We collect your relevant information to enhance your experience, optimize our services and promote business development. Specifically, this information will be used mainly for the following purposes, all of which are based on the protection of your privacy:
◆ Optimize and improve application performance and user experience:
Analyze user usage habits, function preferences and interaction patterns, and identify performance bottlenecks (such as loading speed, stability issues) or operational difficulties in application operation.
Based on the analysis results, continue to iterate functions, optimize interfaces and fix errors to ensure that the application runs more smoothly, is easier to use and more in line with your needs.
◆ Provide you with personalized services and products:
Recommend more relevant content, functions and services to you based on your interests, usage behavior or device information.
◆ Support application development and innovation:
Analyze aggregated, de-identified or anonymized data trends to help us understand user needs and user pain points.
Based on these insights, develop new application features to meet the changing needs of users.
Conduct user research, application testing and model training (using anonymous/aggregated data) to improve the quality and competitiveness of future applications.
Legal Basis for Data Processing
We process personal data for the purposes set out in this Privacy Policy. Our legal bases for processing personal data include:
◆ Processing necessary to perform a contract with you (e.g., to provide you with services you have requested and to identify and authenticate you so you can use the Site);
◆ Processing necessary to comply with legal requirements (e.g., to comply with applicable accounting rules and mandatory disclosures to law enforcement);
◆ Processing necessary for our legitimate interests (e.g., to manage our relationship with you, ensure the security of our services, communicate with you about our products and services);
◆ and based on our customers’ consent (e.g., to place certain cookies and share your information with third parties for advertising purposes).
Your Rights under the GDPR
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.
◆ You can access, update or delete the information we hold about you. You can do this yourself in your account settings, or contact us for help if you are unable to do so. You also have the right to obtain a copy of the personal information we hold about you.
◆ You can correct incomplete or inaccurate information we hold about you.
◆ If we process your data based on legitimate interests or for direct marketing, you have the right to object to such processing.
◆ If there is no good reason for us to continue processing your data, you can ask us to delete it.
◆ In certain circumstances, you have the right to ask us to provide your personal information to you or a third party you specify in a commonly used machine-readable format.
◆ You can withdraw your consent to the use of your personal information, which may affect your use of certain service features.
Third party account
In our carefully designed application services, we put user data security and privacy protection first. We are well aware of the trust you place in us when using our services, and we take this responsibility extremely seriously.
We hereby solemnly promise that our application services will never store any information from any third-party services you may use when using this application. We understand that your interactions with other platforms are personal privacy, and we fully respect this boundary.
Our goal is to provide you with a safe, free, and worry-free experience. You can use our services with confidence because your privacy is our top priority.
Changes
We want to ensure that you always understand how your data is protected and used. Therefore, we may update our privacy policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. When we make changes to this privacy policy, we will post the updated version on this page.
We encourage you to review this privacy policy regularly to stay informed of any changes. Your continued use of our services after changes are posted constitutes your acceptance of the revised Privacy Policy.
If you have any questions or concerns about our Privacy Policy or its updates, please feel free to contact us. Your feedback is valuable to us as we strive to maintain transparency and trust in our relationship with you.
Exercising of Your GDPR Data Protection Rights
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.
You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
Mobile Devices
Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:
"Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
To California Residents
Under the California Consumer Privacy Act (“CCPA”), you have the following rights with respect to your personal information that we collect for a business purpose:
◆ You have the right to know what personal information we have collected about you and how it is used and shared.
◆ You have the right to request deletion of personal information we have collected from you.
◆ You have the right to opt out of receiving personalized ads based on your personal information.
◆ You have the right not to be discriminated against for exercising your rights under the CCPA.
Please note that this section applies only to California residents.
Other issues
You can also stop the collection of location information from Your mobile device by changing the preferences on your mobile device.
If you have any questions about this Privacy Policy, please do not hesitate to contact us.
Contact: [email protected]
Effective Date: 2024/08/30